All purchases are non-refundable. We do not offer makeups for participant-initiated absences. If Kevin Chin Golf cancels a group for weather or another operational reason, the rain-credit/makeup rules above apply.
Private & Semi-Private Lesson Cancellation and Rescheduling Policy
This policy does not apply to other programs.
Less than 24 hours before your lesson*
Cancellations or rescheduling requests made less than 24 hours before the scheduled lesson will not receive a refund or lesson credit. *Semi-Private Lessons, see below.
24 hours to 7 days before your lesson
You may cancel or reschedule one lesson per purchased package as a one-time courtesy. Changes must be made through the customer portal.
7 or more days before your lesson
You may cancel or reschedule your lesson through the customer portal without penalty. Please make changes only when necessary so lesson times remain available to other students.
*Semi-private lessonsIf you cancel with less than 24 hours’ notice but before the scheduled start time of your lesson, you will lose the lesson credit. However, you may request a coupon code to use toward a future purchase.The coupon code amount is calculated by subtracting the cost of a private lesson of the same length with the same instructor, as well as a $7.50 coupon code processing fee, from the total value of the canceled lesson.
Example:A one-hour Junior Semi-Private lesson for 4 juniors with Kevin costs $69 per person, for a total of $276.
Total value of the group lesson: $276
One-hour private lesson with Kevin: – $139
Coupon code processing fee: – $7.50
Coupon code value: $129.50
The resulting $129.50 coupon code may be used by you or someone else toward a future purchase.
Exceptions for Illness or Family Emergency
If you need to cancel due to illness and can provide a doctor’s note, or due to a death in the family, please contact us directly at kevinc@kevinchingolf.com before your scheduled lesson so we can assist you.
Group cancellations are decided by Kevin Chin Golf as early as we can. You will receive a rain credit that allows you to join another group with the same or lesser amount of time (based on availability). See your group’s rain policy.
